Terms of Service

aiXplain Academy is a practitioner-led AI education and training company based in California, USA. We provide online training programs, cohort-based courses, expert coaching packages, workshops, events, and B2B corporate training engagements for leaders, engineers, employees, early-career professionals, and organizations seeking to build practical AI capabilities.

aiXplain Academy is a brand and division of aiXplain, Inc., a corporation organized under the laws of the State of Delaware and headquartered at:

Our services may include, without limitation:

We may modify, suspend, replace, or discontinue any part of our services at any time. We do not guarantee that any particular course, cohort, coach, instructor, schedule, format, or feature will remain available.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase or enroll in our services. If you are under the age of majority, you may use our services only with the involvement and consent of a parent or legal guardian.

By using our services, you represent that you have the legal authority to enter into these Terms.

Certain services may require you to create an account, complete an enrollment form, or provide registration information. You agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or are used in a way that may harm aiXplain Academy, other users, instructors, partners, or third parties.

Enrollment in a course, cohort, coaching package, event, or program is subject to availability, payment, and any eligibility requirements stated at the time of purchase or registration.

Program access may be time-limited. Unless otherwise stated in writing, access to live sessions, recordings, materials, community spaces, or program platforms may expire at the end of the applicable program period.

You are responsible for attending scheduled sessions, completing required work, and ensuring that your technology, internet connection, and devices are suitable for participation.

We may establish reasonable rules of conduct for live sessions, community spaces, assignments, or other program activities. We may remove a participant from a program or community if the participant is disruptive, abusive, harassing, dishonest, or otherwise violates these Terms.

Fees for courses, coaching, events, and other services are displayed or agreed upon at the time of purchase. All fees are due according to the payment terms presented at checkout, in an invoice, or in a separate written agreement.

Unless otherwise stated, fees are listed in U.S. dollars. You are responsible for any applicable taxes, duties, bank fees, payment processing fees, or currency conversion charges.

We may use third-party payment processors to process payments. By submitting payment information, you authorize us and our payment processors to charge the applicable fees using your selected payment method.

We reserve the right to change pricing at any time. Price changes will not affect purchases already completed, unless otherwise agreed in writing.

For individual participants enrolled in cohort-based courses, online training programs, workshops, events, or similar scheduled services, you may request a full refund up to 48 hours before the scheduled start date and time of your enrolled cohort, session, workshop, or event.

No refunds will be issued after the 48-hour pre-start window has passed.

For coaching packages, the same 48-hour pre-session rule applies on a per-session basis. You may request a full refund or cancellation for an individual coaching session up to 48 hours before that session's scheduled start date and time. No refund will be issued for a coaching session cancelled less than 48 hours before the scheduled session start time, or for missed sessions.

For multi-session coaching packages, refunds, if applicable, will be calculated based on the unused sessions that remain eligible for refund under the 48-hour pre-session rule. Sessions already completed, missed, or cancelled within the 48-hour window are not refundable.

B2B, enterprise, corporate, organizational, sponsored, bulk, custom, or private training engagements are governed by the separate written terms agreed at the time of purchase, including any applicable statement of work, order form, master services agreement, invoice, or corporate training agreement. In the event of a conflict between these Terms and a separate written B2B agreement, the separate written agreement will control for that engagement.

To request a refund, contact us at privacy@aixplain.com with your name, program or session name, purchase date, and reason for the request. Refunds will be issued to the original payment method unless otherwise required by law or agreed in writing.

We reserve the right to cancel, reschedule, or modify a course, cohort, event, session, or coaching appointment. If we cancel a paid service and do not provide a reasonable replacement, rescheduling option, or equivalent alternative, we will provide a refund for the cancelled portion of the service.

We may allow participants to reschedule coaching sessions or other individual appointments when requests are made at least 48 hours before the scheduled start time, subject to instructor, coach, or program availability.

Missed sessions, late arrivals, or cancellations made less than 48 hours before the scheduled start time may be treated as completed and may not be eligible for refund, credit, or rescheduling.

For cohort-based programs, participants are responsible for attending the enrolled cohort. We do not guarantee transfer into a later cohort unless expressly agreed in writing.

Corporate and organizational training engagements may be subject to separate written agreements, including custom scopes, pricing, payment schedules, cancellation terms, confidentiality obligations, deliverables, intellectual property provisions, and data processing terms.

Where a participant accesses aiXplain Academy through an employer, sponsor, educational institution, or organization, that organization may control certain aspects of the participant's access, enrollment, payment, reporting, or program participation.

Our services are provided for educational, informational, and professional development purposes. We do not guarantee any specific outcome, including employment, promotion, certification, business results, technical proficiency, investment return, salary increase, academic admission, or commercial success.

Participant results depend on many factors, including prior experience, effort, attendance, practice, market conditions, employer needs, and individual circumstances.

Nothing in our services constitutes legal, financial, investment, tax, medical, employment, or professional advice. You are responsible for evaluating how any educational content applies to your circumstances.

All content and materials provided by aiXplain Academy are owned by aiXplain Academy or its licensors and are protected by intellectual property laws. This includes, without limitation, course materials, slides, recordings, videos, exercises, assignments, frameworks, templates, curricula, written content, graphics, logos, trademarks, software, code examples, website content, and program materials.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the materials solely for your personal educational or internal professional development purposes.

You may not copy, reproduce, distribute, publish, resell, sublicense, upload, share, modify, create derivative works from, publicly display, publicly perform, or commercially exploit any aiXplain Academy materials without our prior written consent.

You may not use our materials to create, train, sell, or offer competing courses, coaching services, corporate training programs, AI education products, or similar commercial offerings.

Some live sessions, webinars, workshops, or coaching sessions may be recorded. By participating in a recorded session, you consent to the recording of your voice, image, name, chat messages, questions, and contributions.

We may use recordings for educational, quality improvement, internal training, participant access, or program delivery purposes. We will not intentionally use your personal image, voice, or identifiable testimonial in external marketing materials without your consent, except where your participation appears incidentally in a broader program recording made available to enrolled participants.

If you do not wish to appear in a recording, you should keep your camera off, avoid sharing identifying information, and contact us before the session where possible.

You may submit, upload, post, or share content through our services, including questions, comments, assignments, code, project work, feedback, messages, or other materials ("User Content").

You retain ownership of your User Content. By submitting User Content, you grant aiXplain Academy a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, display, modify, and process the User Content as reasonably necessary to provide, operate, support, improve, and protect our services.

You represent that you have all rights necessary to submit your User Content and that your User Content does not violate any law, contract, intellectual property right, privacy right, or other third-party right.

We may remove User Content that violates these Terms or that we determine is inappropriate, unlawful, infringing, misleading, harmful, or disruptive.

During a program, coaching session, or corporate training engagement, participants may have access to non-public information shared by aiXplain Academy, instructors, coaches, guest speakers, other participants, or organizations.

You agree not to disclose or misuse confidential information shared in private sessions, closed cohorts, coaching environments, corporate engagements, or participant communities.

Confidential information does not include information that is publicly available, independently developed without use of confidential information, or lawfully obtained from a third party without confidentiality obligations.

Corporate engagements may include additional confidentiality obligations in a separate written agreement.

We may suspend or terminate access for violations of this section.

Our services may use or link to third-party platforms, tools, websites, software, payment processors, video conferencing services, learning management systems, community tools, analytics providers, or AI tools.

We are not responsible for third-party services, websites, policies, content, availability, security, or practices. Your use of third-party services may be governed by separate terms and privacy policies.

We collect personal information that you voluntarily provide to us through enrollment forms, inquiry forms, newsletter sign-ups, event registrations, account creation, payment processes, coaching intake forms, surveys, and other interactions with our website or services.

The information we collect may include your name, email address, job title, company, organization, role, billing information, program interests, event registrations, inquiry details, and similar contact or enrollment information.

We use this information to:

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at privacy@aixplain.com . Even if you opt out of marketing communications, we may still send transactional, administrative, account, enrollment, payment, security, or service-related messages.

We do not sell your personal information to third parties.

We may share personal information with service providers who help us operate our business, such as payment processors, email service providers, learning platforms, analytics providers, customer support tools, event platforms, and other vendors. These providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose personal information if required by law, legal process, court order, government request, or to protect the rights, safety, security, or property of aiXplain Academy, our users, or others.

We retain personal information for as long as reasonably necessary to provide services, manage our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other California privacy laws. Subject to applicable law and verification, these rights may include:

Because aiXplain Academy does not sell personal information, we do not provide personal information to third parties in exchange for money. If our practices change in a way that requires additional opt-out rights under applicable law, we will update our privacy disclosures accordingly.

To exercise your California privacy rights, contact us at privacy@aixplain.com and include enough information for us to verify and process your request. We may need to verify your identity before completing certain requests.

You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of authorization and may also require you to verify your identity directly with us.

We will not deny services, charge different prices, or provide a different level or quality of service because you exercised your privacy rights, except where permitted by law.

By submitting your contact information, registering for an event, enrolling in a program, downloading content, or signing up for our newsletter, you agree that we may contact you by email or other provided contact methods regarding our services.

You may opt out of marketing communications at any time. You are responsible for ensuring that the contact information you provide is accurate and up to date.

If you provide ideas, suggestions, comments, testimonials, survey responses, or other feedback about aiXplain Academy or our services, you grant us the right to use that feedback without restriction or compensation, provided that we will not use your name, image, or identifiable testimonial in external marketing without your consent.

To the maximum extent permitted by law, our website, services, programs, materials, content, recordings, coaching, and related offerings are provided on an "as is" and "as available" basis.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

We do not warrant that our services will be error-free, secure, uninterrupted, or free from harmful components. We do not warrant that any educational content will be complete, current, or suitable for your specific goals or circumstances.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.

To the maximum extent permitted by law, aiXplain Academy and its owners, officers, directors, employees, contractors, instructors, coaches, partners, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages, including loss of data, revenue, business, goodwill, opportunities, or anticipated savings, arising out of or related to your use of our services.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to these Terms or our services will not exceed the amount you paid to aiXplain Academy for the specific service giving rise to the claim during the three months before the event giving rise to liability, or one hundred U.S. dollars, whichever is greater.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify, defend, and hold harmless aiXplain Academy and its owners, officers, directors, employees, contractors, instructors, coaches, partners, affiliates, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

We may suspend or terminate your access to our website, account, programs, materials, communities, or services if we believe you have violated these Terms, failed to pay required fees, created risk for aiXplain Academy or others, or used our services in an unlawful, harmful, or inappropriate manner.

You may stop using our services at any time. Termination does not relieve you of payment obligations incurred before termination and does not entitle you to a refund except as expressly stated in our Refund Policy or a separate written agreement.

Sections that by their nature should survive termination will survive, including intellectual property, confidentiality, payment obligations, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions.

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, our website, or our services will be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, our website, or our services will be resolved under California law.

Unless otherwise required by law or agreed in a separate written agreement, the state and federal courts located in California will have exclusive jurisdiction over any legal action arising out of or relating to these Terms or our services. You consent to the personal jurisdiction and venue of those courts.

Before filing a legal claim, you agree to first contact us at privacy@aixplain.com and attempt in good faith to resolve the dispute informally.

We will not be liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including acts of God, natural disasters, labor disputes, internet or telecommunications failures, platform outages, cyberattacks, governmental actions, war, terrorism, civil unrest, illness, pandemics, instructor emergencies, or other events beyond our control.

We may update, modify, suspend, replace, or discontinue any part of our services, including instructors, coaches, course content, schedules, pricing, formats, platforms, features, or materials.

Where reasonable, we will attempt to provide notice of material changes that affect enrolled participants. However, we reserve the right to make changes when needed for operational, educational, legal, security, or business reasons.

We may update these Terms from time to time. When we do, we will update the "Last updated" date above.

Changes are effective when posted on our website unless a later effective date is stated. Your continued use of our website or services after updated Terms are posted means you accept the updated Terms.

If a change materially affects an active paid program, we will use reasonable efforts to notify affected participants.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be interpreted or replaced to the extent necessary to make it enforceable while preserving its intended effect as much as possible.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.

These Terms, together with any applicable enrollment forms, order forms, invoices, program policies, corporate agreements, or written terms provided at purchase, constitute the entire agreement between you and aiXplain Academy regarding the services.

If there is a conflict between these Terms and a separate written agreement signed or expressly accepted by aiXplain Academy, the separate written agreement will control for the specific services covered by that agreement.

If you have questions about these Terms, refunds, privacy rights, or our services, contact us at:

Last updated: 18 Jun 2026

Welcome to aiXplain Academy. These Terms & Conditions ("Terms") govern your access to and use of the aiXplain Academy website, programs, courses, coaching services, events, materials, and related services offered by aiXplain Academy ("aiXplain Academy," "we," "us," or "our").

By accessing our website, creating an account, enrolling in a program, purchasing a coaching package, registering for an event, submitting an inquiry, or otherwise using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.