Privacy Policy
1. Who We Are
aiXplain Academy is a practitioner-led AI education and training company based in California, USA. We provide online training programs, cohort-based courses, expert coaching packages, workshops, events, and B2B corporate training engagements. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our website and services.
aiXplain Academy is a brand and division of aiXplain, Inc., a corporation organized under the laws of the State of Delaware and headquartered at:
2. Information We Collect
We collect personal information that you voluntarily provide to us through enrollment forms, inquiry forms, newsletter sign-ups, event registrations, coaching intake forms, contact forms, surveys, and other interactions with our website or services. This may include:
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies, web beacons, and similar technologies for this purpose.
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
3. How We Use Your Information
We use the personal information we collect to:
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at privacy@aixplain.com . Even after opting out of marketing, we may continue to send transactional, administrative, or service-related messages.
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share personal information with:
If aiXplain Academy is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, personal information may be transferred as part of that transaction. We will provide notice if your personal information becomes subject to a materially different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website. Cookies are small data files stored on your device. We may use:
Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect your ability to use some features of our website.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. When we no longer have a legitimate purpose for retaining personal information, we will delete or anonymize it in accordance with our internal data retention practices.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. Payment card information is processed by PCI-DSS-compliant third-party payment processors and is not stored on our servers.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. International Data Transfers
aiXplain Academy is based in California, USA. If you access our services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you acknowledge that your information may be transferred to countries with different data protection laws than your own. We take reasonable steps to ensure that personal information transferred internationally is treated securely and in accordance with this Privacy Policy.
9. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
To exercise any of these rights, please contact us at privacy@aixplain.com . We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests.
10. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Subject to applicable law and identity verification, these rights may include:
We do not sell personal information. If our practices change in a way that triggers additional opt-out rights under applicable California law, we will update this Privacy Policy accordingly.
To exercise your California privacy rights, contact us at privacy@aixplain.com with sufficient information to verify and process your request.
You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of authorization and may also require you to verify your identity directly.
11. Third-Party Services and Links
Our website and services may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review the privacy policies of any third-party services you access through our website. This Privacy Policy applies only to information collected by aiXplain Academy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other business reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
aiXplain Academy, Privacy Team
Email: privacy@aixplain.com
For more information about our general terms of use, please review our Terms & Conditions .
This Privacy Policy describes how aiXplain Academy collects, uses, and shares personal information in connection with our website and services.
Last updated: June 18, 2025
Questions about this policy? Email privacy@aixplain.com